PRIVACY POLICY
Last updated 07 January 2024
INTRODUCTION
Thank you for visiting reliablescaffolding.co.uk. Reliable Scaffolding is a scaffolding service, 12 Huntly Road, South Norwood, London SE25 6QY. We collect and process your personal information in-line with this privacy policy and relevant data protection regulations and laws. Please contact us if you require further help.
PERSONAL INFORMATION THAT WE COLLECT
The personal information that we collect may include your name, address, email, telephone number and any other personal information you ask us to hold on your behalf. We collect personal information through phone calls, enquiries, emails, reservations, meetings, quotations, orders, bookings and contracts.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide services, carry out contracts, complete/send out orders, and to meet our legal, accounting and tax obligations. At the point we determine there is no longer a requirement to hold your personal information, it will be either destroyed or securely isolated and protected from any further processing. Unless required to do so by law we will not disclose, sell or share your personal information without your consent.
YOUR RIGHTS
You have the right to request any personal information that we process or hold about you, together with the reasons for processing, how long we intend to hold it, and to whom we disclose it to. You also have the right to ask us to correct any incorrect personal information that we hold about you, or to erase it, unless there is a valid or legal reason for not doing so. In certain circumstances you have the right to data portability of your personal information and to be informed of our automated decision-making.
SHARING YOUR PERSONAL INFORMATION
We use the following services and business functions.
Website Hosting – We use Google as our domain and website hosting provider. Google adheres to the EU/US Privacy Shield policy and you can see their Privacy Policy here: Google Privacy Policy.
Google Analytics – We use Google Analytics on our website and follow Google guidelines to implement anonymous reporting of site usage. Read a technical explanation of how Analytics anonymizes IP addresses here. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use Google Analytics Opt-out.
Other Google Services – We use various other Google services to promote, secure, monitor and carry out our own services, including Search Console, My Business, ReCaptcha, Fonts, Maps, Drive, YouTube and Adwords. Google adheres to the EU/US Privacy Shield policy and you can see their Privacy Policy here: Google Privacy Policy.
Website Emails & Contact Information – Information submitted through our website, as well as other email communications and contact information are hosted by Microsoft. This data is only kept for customer service purposes and is never used for marketing purposes. Microsoft adheres to the principles of the EU-U.S. & Swiss-U.S. Privacy Shield and you can see their Privacy Statement here: Microsoft Privacy Statement.
THIRD PARTY WEBSITES
Links to third-party websites from this website are not screened for privacy or security compliance by us, and we cannot be held responsible for any information collected or used by advertisers or third-party websites. This privacy policy does not create rights enforceable by third-parties, and you release us from any liability for the conduct of third-party websites. We recommend you review the privacy policy and any terms of service for each website you visit through third party links.
SECURITY MEASURES
We take appropriate technical and organisational measures to protect and secure your personal information, including need-to-know access control, firewalls, anti-virus, two-factor authentication where appropriate, and SSL/HTTPS protocol.
LODGING A COMPLAINT
If you wish to raise a complaint regarding our processing of your personal information, you can do so at the ICO (Information Commissioner’s Office) – https://ico.org.uk/concerns/.
COOKIES
This website uses cookies, small text files that are placed on your machine to help the website provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications such as Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this website and on others. The most effective way to do this is to disable cookies in your browser.
HOW DO I CHANGE MY COOKIE SETTINGS?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.